This script is based on roundup-reminder script. It will email reminders of un-assigned issues to a static email address. Save this file with .py extension in your roundup's script's directory. Call the file from the command prompt and provide a home directory for your tracker. The script can be scheduled to run with Windows scheduler or with a cron job. Change the email address in the script to an email of your choice::
# Copyright (c) 2002 ekit.com Inc (http://www.ekit-inc.com/)
#
# Permission is hereby granted, free of charge, to any person obtaining a copy
# of this software and associated documentation files (the "Software"), to deal
# in the Software without restriction, including without limitation the rights
# to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
# copies of the Software, and to permit persons to whom the Software is
# furnished to do so, subject to the following conditions:
#
# The above copyright notice and this permission notice shall be included in
# all copies or substantial portions of the Software.
#
# THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
# IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
# FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
# AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
# LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
# OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
# SOFTWARE.
# $Id$
'''
Simple script that emails a static email address with the issues that
are currently un-assigned.
'''
import sys, cStringIO, MimeWriter, smtplib
from roundup import instance, date
from roundup.mailer import SMTPConnection
# open the instance
if len(sys.argv) != 2:
print 'You need to specify an instance home dir'
instance_home = sys.argv[1]
instance = instance.open(instance_home)
db = instance.open('admin')
resolved_id = db.status.lookup('resolved')
address = 'your-address@domain.maindomain'
def listCompare(x, y):
"compare two tuples such that order is positive on [0] and negative on [1]"
if x[0] < y[0]:
return -1
if x[0] > y[0]:
return 1
if x[1] > y[1]:
return -1
if x[1] < y[1]:
return 1
return 0
'''
# loop through all the users
for user_id in db.user.list():
# make sure we care aboue this user
name = db.user.get(user_id, 'realname')
if name is None:
name = db.user.get(user_id, 'username')
address = db.user.get(user_id, 'address')
if address is None:
continue
'''
user_id=None
# extract this user's issues
l = []
for issue_id in db.issue.find(assignedto=user_id):
if (db.issue.get(issue_id, 'status') == resolved_id) :
continue
order = db.priority.get(db.issue.get(issue_id, 'priority'), 'order')
l.append((order, db.issue.get(issue_id, 'activity'),
db.issue.get(issue_id, 'creation'), issue_id))
# sort the issues by timeliness and creation date
l.sort(listCompare)
# if not l:
# continue
if l == []:
print "No Un-assigned requests therefore no reason to email."
sys.exit()
# generate the email message
message = cStringIO.StringIO()
writer = MimeWriter.MimeWriter(message)
writer.addheader('Subject', 'Un-assigned %s requests'%db.config.TRACKER_NAME)
writer.addheader('To', address)
writer.addheader('From', '%s <%s>'%(db.config.TRACKER_NAME,
db.config.ADMIN_EMAIL))
writer.addheader('Reply-To', '%s <%s>'%(db.config.TRACKER_NAME,
db.config.ADMIN_EMAIL))
writer.addheader('MIME-Version', '1.0')
writer.addheader('X-Roundup-Name', db.config.TRACKER_NAME)
# start the multipart
part = writer.startmultipartbody('alternative')
part = writer.nextpart()
body = part.startbody('text/plain')
# do the plain text bit
print >>body, 'Created ID Activity Title'
print >>body, '='*75
# '2 months 213 immediate cc_daemon barfage
old_priority = None
for priority_order, activity_date, creation_date, issue_id in l:
priority = db.issue.get(issue_id, 'priority')
if (priority != old_priority):
old_priority = priority
print >>body, ' ', db.priority.get(priority,'name')
# pretty creation
creation = (creation_date - date.Date('.')).pretty()
if creation is None:
creation = creation_date.pretty()
activity = (activity_date - date.Date('.')).pretty()
title = db.issue.get(issue_id, 'title')
if len(title) > 42:
title = title[:38] + ' ...'
print >>body, '%-11s %-4s %-9s %-42s'%(creation, issue_id,
activity, title)
# some help to finish off
print >>body, '''
To view or respond to any of the requests listed above, visit the URL
%s
and click on "Show Unassigned". Do NOT respond to this message.
'''%db.config.TRACKER_WEB
# now the HTML one
part = writer.nextpart()
body = part.startbody('text/html')
colours = {
'ASAP': ' bgcolor="#ffcdcd"',
'day': ' bgcolor="#ffdecd"',
'week': ' bgcolor="#ffeecd"',
'month': ' bgcolor="#ffffcd"',
'whenever': ' bgcolor="#ffffff"',
}
print >>body, '''<p>This is an automatically generated reminder of
un-assigned issues.</p>
<p>Please consider taking ownership of un-assigned requests listed below. When you do,
<br>be sure to update the tracker's assigned to field. To assign requests listed below,
<br>click on the Request ID link in this email, login to the tracker, and change
<br>the Assigned To field to yourself.</p>
'''
print >>body, '''<table border>
<tr><th>Created</th> <th>ID</th> <th>Activity</th> <th>Title</th></tr>
'''
old_priority = None
for priority_order, activity_date, creation_date, issue_id in l:
priority = db.issue.get(issue_id,'priority')
if (priority != old_priority):
old_priority = priority
print >>body, '<tr><td>-></td><td>-></td><td>-></td><td><b>%s</b></td></tr>'%db.priority.get(priority,'name')
creation = (creation_date - date.Date('.')).pretty()
if creation is None:
creation = creation_date.pretty()
title = db.issue.get(issue_id, 'title')
issue_id = '<a href="%sissue%s">%s</a>'%(db.config.TRACKER_WEB,
issue_id, issue_id)
activity = (activity_date - date.Date('.')).pretty()
print >>body, '''<tr><td>%s</td><td>%s</td><td>%s</td>
<td>%s</td></tr>'''%(creation, issue_id, activity, title)
print >>body, '</table>'
# finish of the multipart
writer.lastpart()
# all done, send!
smtp = SMTPConnection(db.config)
smtp.sendmail(db.config.ADMIN_EMAIL, address, message.getvalue())
# vim: set filetype=python ts=4 sw=4 et si